Patient Portal
Hospital Patient Portal for Riverview, Sumner and Trousdale
The hospital patient portal, offered by Highpoint Health with Ascension Saint Thomas is a convenient, secure health management tool you can use anywhere you have access to the Internet. It provides access to important information about you and your visit(s) to our hospital(s).
Information available on the Patient Portal includes:
- Admit and discharge dates and locations
- Procedures performed during admission
- Current and past problem list
- Current medication list and medication history
- Current medication allergy list and allergy history
- Immunization records
- Vital signs at discharge
- Laboratory test results (available at time of discharge)
- Demographics maintained by hospital (sex, race, ethnicity, date of birth, preferred language)
- Family & social history
Highpoint Health has partnered with Syntellis to provide this service. Online healthcare information is available to patients 18 years and older and who have been a patient at the hospital on or after January 1, 2014.
All Discharged Patients who supplied a valid email address will receive an electronic invitation from the hospital and a link to register online for Syntellis shortly after discharge.
If you have any questions or need assistance with the patient portal NOT related to password reset, please contact 615.328.2605.
If you have any difficulty registering or using the service or need to reset your password, please contact Syntellis Customer Service at 800.851.5043 or by e-mail at patientportalsupport@syntellis.com.
Hospital Patient Portal for Sewanee and Winchester
Highpoint Health – Sewanee and Highpoint Health – Winchester have a new patient portal as of March 23, 2026. See below for information about accessing this new portal, powered by Meditech.
By registering, you can:
- View results
- View discharge summaries
- Review medications and much more
Patients now have the option to Self-Enroll in the patient portal. Click the link below and complete the information under create account. All info entered must exactly match what is in your hospital patient record.
Patients may also access their health information via the Meditech MHealth App—available on the Apple App Store or Google Play Store. After downloading the app, search for your state, and then choose “Highpoint Winchester & Sewanee" to proceed.
For Assistance
Send an email to Highpoint Health with Ascension Saint Thomas Portal Support at winchester_sewanee_portal@lpnt.net.
Until 4/30/26, patients will still have access to the old patient portal. If you were already enrolled in the Syntellis portal and have issues logging in, please contact 1.800.851.5043.